1. Who We Are
PixChop ("we", "us", "our") operates the website pixchop.com — a free suite of browser-based image tools including image compression, resizing, cropping, format conversion, and AI enhancement tools.
We are based in Canada. If you have any questions about this Privacy Policy, you can contact us at pixchop.com/contact.
2. Information We Collect
2.1 Information You Provide
When you use our contact form, we collect:
- Your name
- Your email address
- The subject and content of your message
- Your IP address and browser information (for security purposes)
We do not require you to create an account or provide any personal information to use our image tools.
2.2 Your Images
2.3 Automatically Collected Information
When you visit PixChop, we automatically collect certain information through cookies and analytics tools, including:
- Pages visited and time spent on the site
- Browser type and version
- Operating system and device type
- Referring website (how you found us)
- General geographic location (country/city level, not precise location)
- IP address (anonymised where possible)
3. How We Use Your Information
We use the information we collect to:
- Respond to contact form submissions and support requests
- Improve the performance and usability of our tools
- Understand how visitors use our site through anonymised analytics
- Display relevant advertisements through Google AdSense
- Detect and prevent spam, abuse, and security threats
- Comply with legal obligations
We do not sell, rent, or trade your personal information to any third party for marketing purposes.
4. Cookies & Tracking Technologies
PixChop uses cookies and similar tracking technologies. Cookies are small text files stored on your device. We use the following types:
You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of some features. You can also opt out of personalised advertising at google.com/settings/ads.
5. Google AdSense & Advertising
PixChop uses Google AdSense to display advertisements. Google AdSense uses cookies to serve ads based on your prior visits to this and other websites.
Google's use of advertising cookies enables it and its partners to serve ads based on your visit to our site and/or other sites on the internet. You may opt out of personalised advertising by visiting Google Ads Settings.
We may also use non-personalised ads, which do not use cookies for ad personalisation and are based solely on contextual information.
For more information on how Google uses data when you use our site, please visit: How Google uses data from sites that use Google services.
6. Google Analytics
We use Google Analytics to understand how visitors interact with PixChop. Google Analytics collects anonymised data about your visit, including pages viewed, time on site, and general location. This data is used solely to improve our website.
We have enabled IP anonymisation in Google Analytics, meaning your full IP address is never stored. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
7. Third-Party Services
Our website may use the following third-party services, each with their own privacy policies:
- Google Analytics — website analytics (Privacy Policy)
- Google AdSense — advertising (Privacy Policy)
- Google Fonts — typography (Privacy Policy)
- Font Awesome — icons (Privacy Policy)
We are not responsible for the privacy practices of these third-party services. We encourage you to review their privacy policies.
8. Affiliate Marketing & Disclosure
PixChop may participate in affiliate marketing programmes. Some links on our website may be affiliate links, meaning we earn a small commission if you click through and make a purchase — at no extra cost to you.
8.1 What This Means for Your Privacy
Affiliate links may use tracking cookies to attribute purchases back to PixChop. These cookies are set by the affiliate network or retailer, not by us. They may collect:
- The fact that you clicked a link from our site
- The time and date of the click
- Whether a qualifying purchase was made
We do not receive any personal data about you from affiliate networks — only anonymised conversion information.
8.2 Affiliate Networks We May Use
We may participate in programmes including but not limited to:
- Amazon Associates — Amazon Privacy Notice
- Other software and tool affiliate programmes relevant to image editing and web performance
8.3 Opting Out
You can opt out of affiliate tracking cookies through your browser settings or by using a privacy-focused browser extension. This will not affect your ability to use any PixChop tools.
9. Data Retention
We retain personal information only for as long as necessary:
- Contact form messages — retained for up to 2 years or until you request deletion
- Analytics data — retained for 26 months (Google Analytics default)
- Server logs — retained for up to 30 days for security purposes
You may request deletion of your personal data at any time by contacting us.
10. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Right to access — request a copy of the personal data we hold about you
- Right to rectification — request correction of inaccurate personal data
- Right to erasure — request deletion of your personal data
- Right to restrict processing — request that we limit how we use your data
- Right to data portability — request your data in a portable format
- Right to object — object to certain types of processing, including direct marketing
- Right to opt out of advertising — opt out of personalised ads via Google Ads Settings
To exercise any of these rights, please contact us. We will respond within 30 days.
California Residents (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your personal information, and the right to opt out of the sale of personal information. We do not sell personal information.
European Residents (GDPR)
If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR). Our lawful basis for processing your data is legitimate interests (analytics, security) and consent (advertising cookies). You may withdraw consent at any time.
11. Children's Privacy
PixChop is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately and we will delete it promptly.
If you are between 13 and 18 years of age, please ensure you have your parent or guardian's permission before submitting any personal information through our contact form.
12. Security
We take reasonable technical and organisational measures to protect the personal information we hold, including:
- HTTPS encryption for all data transmitted to and from our website
- Secure, password-protected database storage for contact form submissions
- Rate limiting to prevent spam and abuse
- Regular security reviews
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make significant changes, we will update the "Last updated" date at the top of this page.
We encourage you to review this Privacy Policy periodically. Your continued use of PixChop after any changes constitutes your acceptance of the updated policy.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please get in touch:
We aim to respond to all privacy-related enquiries within 30 days.